Privacy Policy — a71com

This Privacy Policy describes how a71com ("we", "us", "our") collects, processes, stores, and shares personal information submitted by or generated by users ("you", "the Player") who access or register on the a71com platform at https://a71com.today. It applies to all services offered through the platform, including casino games, cricket and sports betting, crash games, payment processing, promotional programmes, and customer support interactions.

By creating an account or continuing to use the a71com platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not use the platform and should contact [email protected] to close any existing account.

This Policy should be read alongside the Terms & Conditions and the Responsible Gaming Policy, both of which contain additional provisions relevant to the handling of player information. In the event of any conflict between this Privacy Policy and those documents, this Privacy Policy shall prevail on matters relating specifically to data protection.

a71com collects personal information through several channels: directly from you when you register or interact with the platform, automatically through your use of the website, and from third-party service providers such as payment processors and identity verification partners. The categories of data we collect include:

a71com does not intentionally collect sensitive personal data such as medical records, political opinions, or religious beliefs. If you voluntarily disclose such information during a support interaction (for example, citing health reasons for a self-exclusion request), that information will be treated with the highest level of confidentiality and used only for the purpose for which it was disclosed.

a71com uses the personal data it collects only for clearly defined, legitimate purposes. We do not process your information in ways that are incompatible with the purposes for which it was originally collected. Our primary uses of personal data are as follows:

• Account management: Creating, maintaining, and securing your registered a71com account, including password recovery, session management, and account preference settings.
• Identity and age verification: Confirming that you are at least 18 years of age and that the personal details you have provided are accurate, in line with our 18+ policy and anti-fraud obligations.
• Payment processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer partners. Financial data is shared with payment service providers only to the extent necessary to complete transactions.
• Anti-money laundering (AML) compliance: Monitoring transaction patterns to detect and prevent money laundering, fraud, and other financial crimes, as required by applicable law.
• Responsible gaming: Identifying patterns of play that may suggest a gambling problem and, where appropriate, applying account restrictions, contacting the player, or activating self-exclusion measures.
• Customer support: Responding to your queries, complaints, and requests, and maintaining records of support interactions for quality assurance and dispute resolution purposes.
• Platform improvement: Analysing aggregated usage data to understand player behaviour, identify technical issues, and improve the design and performance of the a71com platform.
• Marketing communications: Sending promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and special offers — subject to your communication preferences and opt-out rights described in Section 12.
• Legal compliance: Meeting any legal or regulatory obligation to which a71com is subject, including responding to lawful requests from government authorities or courts.

a71com will not use your personal data for automated decision-making that produces significant legal effects on you without providing an opportunity for human review of that decision.

For each category of personal data that a71com processes, we rely on one or more of the following legal bases:

• Contractual necessity: Processing that is required to perform the contract between you and a71com — specifically, operating your account, processing payments, and providing access to games and betting markets.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, age verification obligations, and responses to lawful authority requests.
• Legitimate interests: Processing carried out to pursue a71com's legitimate business interests, including fraud detection, platform security, responsible gaming monitoring, and general business analytics — provided those interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, informed consent — in particular, the sending of optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing already carried out.

a71com shares personal data only where strictly necessary and only with parties who are contractually obligated to handle it in accordance with appropriate data protection standards. The categories of recipients with whom your data may be shared are:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank — for the purpose of processing your deposit and withdrawal transactions. These providers receive only the minimum financial data required to execute the transaction.
• Identity verification providers: Third-party KYC/AML service providers engaged by a71com to verify the identity and age of registered players. Document data shared with these providers is subject to their own data protection obligations.
• Game software providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other game studios whose titles are hosted on the a71com platform. These providers may process technical and usage data to operate their game software and detect cheating.
• IT and infrastructure providers: Cloud hosting, server management, and security service providers who support the operation of the a71com platform. These providers process data on a71com's behalf under strict data processing agreements.
• Legal and regulatory authorities: a71com will disclose personal data to government authorities, law enforcement agencies, or courts when required to do so by applicable law, court order, or lawful regulatory demand.

a71com does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial or marketing purposes under any circumstances. Any data sharing arrangement is governed by a written agreement that obligates the recipient to use the data only for the stated purpose and to maintain appropriate security measures.

a71com uses cookies and similar tracking technologies to operate the platform, maintain your session, and collect usage data that helps us improve the player experience. By continuing to use the a71com website, you acknowledge and accept our use of cookies as described below.

The following categories of cookies are in use on the a71com platform:

• Essential cookies: Required for the platform to function correctly. They enable login session persistence, maintain your account state between pages, and support security features such as CSRF token validation. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: Store your preferences such as language settings, notification preferences, and game display configurations so that your personalised settings are retained between sessions.
• Analytics cookies: Collect anonymised or pseudonymised data about how players use the platform — including pages visited, session duration, and navigation flow — to help a71com identify areas for improvement. This data is processed in aggregate and does not identify individual players.
• Security cookies: Help a71com detect and prevent fraudulent activity, unauthorised logins, and bot traffic. These cookies are essential for maintaining the integrity of the platform and the security of player accounts.

a71com does not use third-party advertising or retargeting cookies. No cookie data is shared with external advertising networks for the purpose of delivering targeted advertisements to you on other websites.

Most web browsers allow you to control cookie settings through their preferences menu. You may choose to block or delete cookies at any time, though doing so may affect your ability to use certain features of the a71com platform, including staying logged in across sessions.

a71com retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or to comply with applicable legal obligations. The following general retention periods apply:

• Active account data: Retained for the full duration of your registered account and for a period of five years following account closure, to meet AML record-keeping obligations and to facilitate dispute resolution.
• Transaction records: Financial transaction logs, including deposit and withdrawal history, are retained for a minimum of five years from the date of each transaction, in accordance with standard financial record-keeping requirements.
• Identity verification documents: KYC documents (copies of national ID, passport, utility bills) are retained for five years from the date of account closure or the last date the document was relied upon for verification purposes, whichever is later.
• Support communications: Customer support chat logs and email correspondence are retained for three years from the date of the interaction, for quality assurance and dispute resolution purposes.
• Analytics data: Aggregated and anonymised usage data may be retained indefinitely for internal reporting and platform improvement purposes, as it no longer constitutes personal data once anonymisation is applied.
• Marketing consent records: Records of your consent to receive marketing communications, and any subsequent opt-out, are retained for five years to demonstrate compliance in the event of a regulatory inquiry.

When personal data is no longer required and no legal obligation requires its retention, a71com will securely delete or irreversibly anonymise it using methods appropriate to the sensitivity of the data in question.

As a registered player, you have the following rights with respect to the personal data that a71com holds about you. To exercise any of these rights, please contact [email protected] with the subject line "Data Rights Request" and include your registered account username and a description of your request.

• Right of access: You may request a copy of the personal data that a71com holds about you. a71com will provide this information within 30 days of receiving a valid request.
• Right to rectification: If any personal data held by a71com is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections (such as contact details) may be made directly through your account profile page.
• Right to erasure: You may request the deletion of your personal data. a71com will comply where there is no overriding legal obligation to retain the data — for example, where AML regulations require retention for a specified period, erasure requests for financial records will be declined until that period has elapsed.
• Right to restrict processing: In certain circumstances, you may request that a71com restrict the processing of your personal data — for example, while the accuracy of the data is being contested — without requesting its deletion.
• Right to data portability: You may request that a71com provide your personal data in a structured, machine-readable format, where the processing is based on your consent or on a contractual necessity.
• Right to object: You may object to the processing of your personal data where that processing is based on a71com's legitimate interests. a71com will consider and respond to such objections within 30 days.
• Right to withdraw consent: Where processing is based on your consent (in particular, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

The a71com platform is strictly intended for adults aged 18 years and above. a71com does not knowingly collect, process, or store personal data from individuals under the age of 18. Registration by minors is expressly prohibited under the a71com Terms & Conditions.

If a71com discovers or reasonably suspects that personal data belonging to a person under the age of 18 has been submitted — whether through registration, payment, or any other interaction — the following steps will be taken immediately:

• The associated account will be suspended and access to the platform will be revoked.
• All personal data collected in connection with the underage account will be deleted as promptly as technically possible, subject to any minimum legal retention obligations.
• Any deposits made to the account will be returned to the payment method from which they originated, less any amounts that cannot be recovered due to completed game rounds.
• The matter will be escalated to a71com's compliance team for review.

Parents or guardians who believe that a minor has registered on a71com or submitted personal data to the platform should contact [email protected] immediately. a71com will treat all such reports as high-priority and respond within 24 hours.

a71com implements a layered approach to data security that covers technical, organisational, and procedural controls. The following measures are in place to protect your personal information:

• Encryption in transit: All data transmitted between your browser or app and the a71com platform is encrypted using TLS 1.2 or higher with 256-bit SSL certificates. This applies to every page of the platform, not just payment pages.
• Encryption at rest: Sensitive stored data, including identity documents and financial records, is encrypted at rest on a71com's servers using industry-standard symmetric encryption.
• Password hashing: Account passwords are never stored in plain text. a71com uses a strong, salted cryptographic hashing algorithm to store password credentials, meaning that even authorised personnel cannot read your password.
• Access controls: Access to personal data systems is restricted to authorised a71com personnel whose job role requires it. All access is logged, and privileged access is subject to additional authentication requirements.
• Intrusion detection: a71com employs automated monitoring systems to detect and alert on suspicious activity patterns that may indicate an attempted data breach or unauthorised system access.
• Periodic security reviews: a71com's security posture is reviewed on a regular basis to identify and address vulnerabilities before they can be exploited.

Despite these measures, no method of electronic transmission or storage is completely immune to risk. In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected players, a71com will notify affected individuals as promptly as practicable and take immediate steps to contain the breach and minimise its impact.

The a71com platform may, in limited circumstances, contain references to or integrations with third-party services — for example, game software providers whose titles are embedded within the platform interface, or payment provider portals that redirect you briefly to a third-party screen during transaction processing.

a71com does not control the privacy practices of third-party services, and this Privacy Policy does not extend to any data collected by those third parties through their own interfaces. If you are redirected to a third-party website or application during a transaction or game session, you are subject to that party's own privacy policy for the duration of that interaction.

a71com recommends that you review the privacy policies of any third-party services you interact with in connection with the a71com platform. If you have concerns about data handling by a specific third-party game provider or payment processor, please contact [email protected] and a71com will endeavour to provide you with the relevant contact information for that provider.

With your consent, a71com may send you promotional communications by email or SMS, including information about new games, deposit bonus offers, seasonal promotions (such as Eid specials, BPL tournament offers, and Pohela Boishakh celebrations), and platform updates. These communications are sent in English.

You may opt out of marketing communications at any time using any of the following methods:

• Click the "Unsubscribe" link included at the bottom of any promotional email from a71com.
• Reply "STOP" to any promotional SMS message sent by a71com.
• Update your communication preferences in the notification settings section of your a71com account profile.
• Contact [email protected] directly with a request to be removed from all marketing lists.

Opting out of marketing communications will not affect the delivery of transactional communications that are necessary for the operation of your account — such as deposit confirmations, withdrawal notifications, security alerts, or responses to your support enquiries. These service communications will continue to be sent regardless of your marketing preferences.

a71com reserves the right to revise this Privacy Policy at any time to reflect changes in law, platform functionality, data processing practices, or organisational structure. When material changes are made to this Policy, a71com will notify registered players by email to the address on record and will display a prominent notice on the platform for a minimum period of 7 days before the revised Policy takes effect.

Your continued use of the a71com platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should cease using the platform and contact [email protected] to request account closure before the revised Policy takes effect.

The version of this Privacy Policy that was in force at the time of any dispute regarding data handling will govern the resolution of that dispute, unless both parties agree to apply a later version.

This Privacy Policy was last reviewed and updated in 2026. The current version supersedes all previous versions of the a71com Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which a71com processes your personal data, please contact us using the details below. All privacy-related correspondence should be submitted in English and include your registered account username where applicable.

For formal data rights requests (access, rectification, erasure, portability), please include a clear description of your request, the data categories involved, and a copy of a valid identity document so that a71com can verify your identity before processing the request. a71com will not action data rights requests that cannot be attributed to a verified account holder.